Companies who need fast upload speeds pay for it and use sdsl. Following our recent tales of woe regarding a bt infinity installation see here for first part of saga and that despite the optimism of bts sales people who claimed we would get 80mbps download speed we have in fact maxed out at 1. When i signed up for the service i was given an online estimate of 57. Bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a connection to. At bt we want to give you the best and most reliable broadband speed in the uk. Bt superfast fibre formerly bt infinity is a broadband service in the united kingdom provided by bt consumer, the consumer sales arm of the bt group. While most deals are advertised as up to 17mb, most telephone lines will be rated to achieve slower connection speeds. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. They need to spend money on more engineers to fix the network that already exists that can give.
Im embarrassed to say that with bt infinity i have been averaging 37. Anyone any ideas or will it be the wild goose chase of trying to get in touch. Bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal, giving wider coverage around your home than ever before. If youre using wifi, connect your computer directly to the modem using an ethernet cable for better results. No peace for internet users accusing bt of empty promises over broadband speeds the firms infinity deals are advertised as a simple way to get unlimited superfast access. Slower than bt connection plusnet plc think broadband. From april 15th bt increased the maximum broadband speed for new bt infinity 1 customers from up to 38mbps to up to 52mbps, which could reduce the time it takes to download movies, tv shows, games. Free speed upgrades for some bt infinity 1 customers. So if you are on bt and your speed test looks higher than normal it is probably not our tester that is broke but check your homehub connection speeds they may have. I think upload and download speeds are always very different with uploading being very much slower, perhaps because much of the demand is for downloading material. Now, i cant complain too much as my download speed is phenomenal.
Occasionally run speed tests to check the quality of your internet connection. What if my broadband speed test reveals slower speeds than id expected. Im curious as to what the upload speed is on the packages, i know the lower packages but cant find an answer as to options 3 and 4. Two terms are generally used when talking about broadband speeds. If your speed test is a lot slower than what youre paying foror, more importantly, you feel like certain types of downloads arent fastthen its time to check if your isp is throttling you. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity. Bt infinity 1 download speed slower than upload sp. A few months back as soon as bt infinity was availble in my area i went ahead and ordered it as soon as possible. They spend a fortune advertising lightning fast bt infinity broadband. If an average speed 63mb fibre package is a bit too intensive for your downloads or if its a bit over your budget your next best bets would be bt, ee, sky, or talktalk for upload speed. Bts latest and greatest broadband product, bt infinity, which offers to deliver superfast broadband speeds of up to 40meg has not been living up to its name.
The screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. How can i make sure im getting the download speeds im. Bt infinity 1 download speed slower than upload speeds i have carried out for tests on the bt wholsales website and got the following results. When i upgraded from windows 7 to windows 10, i started using the builtin windows 10 mail app. I have infinity option one and just a few minutes ago i did a speed test which showed my downstream was 33mb out of 38mb and my upstream was 1.
Go to and click begin test to find out your download speed and upload speed in just a matter of seconds. Ive got cable and my pc aint bad so dont criticize it, its definately not the pc as ive got 4 computers and none of them can download steam games faster than 900 kbps. Either way, all of bts fibre packages meet the definition. Download speed is the rate at which data is transferred to your bt hub. Poor upload speed on bt infinity broadbanterbanter. Im not getting the expected stay fast guarantee or. The new product, which was first confirmed during early july 20, is arguably still. In fact, sometimes the upload speed is faster than download.
If you get decent throughput on a speed test but your computers connection still seems slow, the problem may reside in your computer e. These speeds will vary throughout the day and are likely to be slower during busy periods, especially between 810pm. The speed at which information is transferred from the internet to your computer. I checked some internet fouruoms and some people were saying. Until a week or so ive had no problems with download speeds, and on other downloads in browser i still get great rates. Something is wrong with the upload speed and the customer service helpline could not assist. Importantly, the upload speed is always fine 7mbs on average with speedtest. Test your broadband speed in ireland broadbandspeedtest. Downloads slower than sync speed i got connected a few weeks ago an happy with the sync speeds. Since most users consume far more data than they upload, download speeds.
These tests reveal whether your local computers outbound connection is impaired. Is there an alternative to bt infinity moneysavingexpert. As for the 10 day thing, when we 1st got infinity it was in the low 20s for the 1st 11 days then jumped to 37 down. Does anyone have bt infinity option 3 200mbps or 4 300mbps. Hello, i have infinity and have had problems with download speed for the last few weeks. Steam downloads start fine 2mbps but quickly drop off, and my internet connection effectively stops. A similar principle even applies to fibre broadband. If the problem is on their network and they cant fix it within 30 days, they must let. This means upload speeds are slower than download speeds. Ones upload speed is slower than ones download speed because that is how it is set by your isp. Download much slower than upload speed on wifi bt community. Ive followed all the bt advice for improving speeds. Different things can cause a computer to slow down, which can give the impression that your broadband is slow.
Simple tips to improve your broadband speed bt help and support. They said it would take 2 months to for them to come and set it up and i said that was fine. Existing bt infinity 1 customers who are currently limited by the 55 mbps maximum connection speed of the service may already have or will shortly be getting a free speed boost. I have run numerous tests with wired laptop and all other equipment disconnected. Bts superfast fibre packages come in a choice of three speeds. Infinity is far slower than standard adsl for those in. Try the same, slow download or run a speed test from a computer thats hardwired via gigabit ethernet, preferably and compare the results. Test your speed using the my bt app, where you can find the speed to your hub and speed to your device. I have 3 gmail accounts and one time warner cable account. With that said, i always thought the issue was far simpler than all of the above. What is the average downloadupload speed, off the ps4. So, i have absolutely no quibbles with bt at all, besides this niggly slow upload speed. However, my upload speed is pretty dire considering its 2018 and videostreaming is a thing. Bt infinity broadband claims about speed are on the line.
Bt infinity faster download speeds talent republic. A friend is on the original 4010 bt infinity and has a download speed of 37 mbps, upload of 1. Internet providers such at bt broadband, virgin media and sky. Hi all, ive had bt infinity for 5 days now and was initially very happy. Virgin media, with a fastest average speed of 362mb vs bts average fastest speed of 150mb.
Speed is affected by the distance to the exchange but these 7 tips may help you improve it. Users of the service have been reporting slows speeds on bts community forums, with users seeing their service limited to speeds as low as 2meg in the evening until after midnight when. Upload speeds tend to be much slower than download speeds since most of us do much more uploading than downloading. Even my old broadband with max download speeds from websites hitting 600k could often download torrents at that speed. About three hours ago i downloaded a backup file from my server of my websites. Bt infinity does badly in real world speed test kitguru. Are you an existing customer looking to test your speed, fix a speed problem or upgrade your broadband. Question from kellie l i have comcast internet and the plan im on is for 100 mbps download speed. Hello got a new lnfinity connection and hh5 a couple of weeks ago, new phone cable outlet installed too. My pc cpu can no longer cope with the line speed and only reports a download speed in the low 50s running speed tests.
And what routerfirewall are people using with this. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of. There are so many factors that will affect the speeds but on bt infinity im getting 23. Virgin medias upload speeds arent bad on most of its packages either but bear in mind theyre subject to traffic management.
I read your post about and used it to run several speed tests yesterday and again this morning. Bt broadband issues upload speed nightmare youtube. Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection. Put simply, the faster your broadband, the more you can do with it and the fewer. Find out the factors that can cause your connection to slow and how to fix them. I test bt broadband connection speed against bt infinity connection speed. Its never been simpler to switch broadband and get a guaranteed. Just curious why when its the same line and same hardware modem and router are my speeds around 4 5mb slower. Home broadband upload speeds are generally much slower than download. If your broadband speed is slowing you down, its never been simpler to switch.
So far, bt infinity seems much much slower than normal broadband when it comes to downloading torrents. Alright, so my network provider provides with a speed of 150mbps, max traffic is 5mbps according to them when i asked. When people pay for broadband speed that is likened to a cheetah, they accept ferocious pace. This is the equivalent of the internet rush hour when lots of people are using the shared parts of. This is the internet equivalent of the rush hour, when lots of people are using the shared elements of the network at the same time. Got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. These are the rates at which data is transferred between the network and your bt hub. Bt broadband vs bt infinity includes youtube upload speed. To put that in context, before the first adsl broadband was launched by bt in. With our free to use broadband speed tests, you can see what speeds youre getting or will get if you join us.
I have now had bt infinity for a week now and it is slower than my oringnal broadband package. Two questions is it true that bt actually upgrade people free of charge to infinity 2 8020 if they ask. And secondly, is there any usual or wellknown reason for the poor upload speed of 1. Download speed is great but poor upload performance renders the entire.
This is the most frustrating complaint about bt infinity. I have to test on my sons newer pc to see the full speed. Infinity is far slower than standard adsl for those in rural areas. What is the average downloadupload speed, off the ps4 network test. If you are considering using the internet for transferring large files then you should look for a broadband package that offers fast upload speeds. Virgin offers customers a choice between average speeds of 54mb, 108mb, 2mb and 362mb broadband speeds much faster than bts average speeds of 36mb, 50mb, 67mb, 100mb and 150mb. Running lots of programs at once, insufficient ram, web browser addons and too many startup programs. Why are my comcast internet download speeds so slow. This will vary throughout the day and is likely to be slower during busy periods, especially between 810pm.